To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen. On the next page, to pay by credit card, click Pay Now. On the next screen just click on the Continue button.
The next screen will show a review of your Fees , click on Continue. Complete the next screen to pay by credit card and click Continue. This solution of paying for the current years tax processing to view previous years returns is beyond preposterous. I smell a very legitimate class action lawsuit coming. You just lost 3 more accounts. I will never utilize an Intuit product again and will highly recommend others do the same.
For tax year there is absolutely no requirement to pay for a online edition to access a prior year online tax return. If you only used the TurboTax Free online edition for a prior year the only requirement is that you Register the Free online edition before you can access the prior year online returns. If you paid for one of the online editions then you can just download the prior year online tax returns. I was having the same issue and was told to switch from using Internet Explorer to Google Chrome by Turbo Tax team member.
This fixed my problem and allowed me to download the file as PDF. Hope this helps! This problem still exists in for tax year Wasted a ridiculous amount of time trying to get the sucker to print after paying and filing I will be looking at other options next year.
Too bad, really love the ease of turbo tax. Please see the attached for more information on how to save your tax return as a PDF. Printing a copy of your return after e-file. Help with getting a copy of your return has been provided by clicking here. After you apply the security cumulative update KB , you must change the registry in order to activate the functionality.
To do this, follow these steps. Right-click FeatureControl , point to New , and then click Key. Right-click iexplore. In the Value data box, enter 0, and then click OK. You may have to restart the computer after you apply this cumulative update. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Learn about the terminology that Microsoft uses to describe software updates.
There was an error opening this document. This file cannot be found. Tip To have PDF files open in the browser again, repeat these steps and select the Preview in Firefox option or Use other option to choose another program. Internet browser help and support. Was this page useful? Set your default email accounts in Acrobat. You can add, delete, or set your desired email account as default in Acrobat. Do any of the following tasks: Set default email account : Choose an email account, and click Make Default.
Delete an email account : Choose an email account, and click Delete. Add account : Click Add Account and enter the required information when prompted. Click OK. Sign in to your account.
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