But now I can't download any emails into Outlook. Anyone have any ideas? Thanks in advance Go to Solution. This page is dated April 13, , and it tells me to simply change my Outlook email settings as follows:.
View solution in original post. No solution but the same problem. Started a week or so ago with major lapses in service. Emails are on AOL server which has totally inadequate abilities related to mail handling. The same problem occurred with my Samsung cell phone and the samsung email client with AOL.
I've had to download the AOL server view as an interim solution. This is really aggrevating. No one has a solution. I have contacted Best buy and Verizon wireless regarding my cell phone; their only solution is to download the AOL view which is horrible.
My settings are as described above. SO frustrated. My email stopped downloading at the beginning of July. I keep getting the pop-up box asking me to verify my password. I've contacted Verizon twice and all they do is type the same password that I have typed several times and it miraculously starts to work again.
Then days later and sometimes back and forth in a day, it stops working. They said it was an Outlook problem, but I'm not buying it. I've had exactly the same problem as you and others on this thread with W7 and Outlook The account settings for the aol server login and download are correct.
What I have found as a possible workaround annoying as this is and I don't understand why is to login to aol with your browser I usually view my new emails while I'm there then log off. It seems that shortly thereafter the latest emails on the server download to Outlook, but I'm sure this must be an aol problem. The email service has taken a definite downgrade since verizon ceased to provide it themselves. Don't assume that having a privacy policy means that your communications are private.
For example, you will be agreeing to the following:. It will not let me set up my email account now, no matter what I do. I have tried everything suggested in the Windows troubleshooter to no avail. I'm at the end of my rope. And of course, as we all know, AOL won't provide support unless you become a paying customer But essentially, I am having the same problem all you other folks have been having.
NOT receiving my email. Should I??? This is just crazy. I have hundreds and hundreds of emails stacked up and this is a major inconvenience. They say in the news now that "people don't use email any longer", but they also say that people pay their bills online I'm not sure if this will be of help, but I have the same download issue almost every day.
It's as if the AOL mail server has trouble accepting the connection. I don't believe it's a timeout issue. Once, when I logged into my AOL account online it said I had to change my password, and after doing so my mail worked fine for a week then it was back to the same download issue.
That leads me to believe it's more about AOL servers having trouble authenticating with other 3rd party mail clients like Outlook, which I use Office The only thing that seems to work every time after it fails to download is I have to login to my online account. Matthew Miller provides you with news, commentary and in-depth reviews of the latest in mobile phones sporting iOS, Android, and Windows. Adrian Kingsley-Hughes sifts through the marketing hyperbole and casts his critical eye over the latest technological innovations to find out which products make the grade and which don't.
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Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. How do I receive my Verizon mail in Microsoft Outlook. All forum topics Previous Topic Next Topic. Copper Contributor. Posts: 5. Message 1 of Have same question. Reply 0 Kudos. Platinum Contributor III. Posts: 5, In that case, all remaining content is still protected in the cloud and accessible online through My Verizon or the Verizon Cloud desktop app for your computer.
However, messages and call logs aren't accessible through the Verizon Cloud app, Verizon Cloud website or in My Verizon. Data charges may apply according to your data plan.
Verizon Cloud automatically uploads all the data for each content type you've set it to sync e. You can also view your Verizon Cloud content in My Verizon or through the Cloud desktop app to see what is backed up in your account.
Certain content types, such as contacts, call logs and messages may continue to sync over a cellular network and wireless data charges will apply.
If your device is connected to a cellular network, data charges may apply when uploading, downloading or streaming a file with the Verizon Cloud app, and you'll be charged according to your wireless data plan.
Your total storage amount depends on your plan. For all plans, individual users can only upload up to 50 GB each day, using the Verizon Cloud desktop app after the initial backup completes. If you reach the 50 GB limit, you cannot upload additional files on that day using the Cloud desktop app.
The maximum individual file size you can upload through the Cloud desktop or mobile app is 10 GB. You can view your downloaded files through their standard apps on your device e.
Note: Messages and call logs can't be backed up from or restored to iOS devices or computers. Music and documents stored on Verizon Cloud can be streamed and accessed by using the Verizon Cloud app on iOS devices, but music and documents can't be backed up from or downloaded to iOS devices.
Yes, you can use the Verizon Cloud app or the My Verizon website to create and manage albums and playlists. Do not copy, upload, download or share Content unless you have the right to do so. We reserve the right to remove any Content that may violate the law or this Agreement or harm our users, third parties or Verizon.
Verizon Cloud isn't designed for secure transmission or storage of personal healthcare information. If your business is a Covered Entity or Business Associate as defined by HIPAA, or if your business otherwise doesn't want its users to save content other than contacts to these services, you must block these services. Note: Blocking Verizon Cloud will restrict users from accessing and storing any content except contacts in Verizon Cloud.
The Private Folder is a folder you can use to store photos, videos, documents or audio files that you may want to keep separate from the rest of your Verizon Cloud content. While all of your content is encrypted from end-to-end, content in the Private Folder is additionally secured with a 6-digit PIN of your choosing.
No, we don't access or store the personal details of your fingerprint or face. When you try to open your Private Folder, the Verizon Cloud app asks your device to verify your identity. If your device says you're approved to use the device, Verizon Cloud will unlock your Private Folder.
Tag and search is a feature of Verizon Cloud that makes it easier to search and organize your photos. Search for your favorite animals, label your friends and family in photos, and create albums of your best memories. The tag and search feature also helps us customize photo stories for you and personalize your experiences in Verizon Cloud.
Note: This feature isn't available in all locations. Based on the state or country where the photo was taken if location information is available for that photo , certain photos may not appear in a search result or in a People album you want to name. As a new user, when you open your Verizon Cloud app, you'll be asked for permission to turn on the tag and search feature for your Cloud account. If you tap Agree , the feature will be turned on and you can start using it.
You'll see the Search icon at the top of the screen when viewing your photos and videos. You'll also see your People album in the Albums section of the app. If you tap Not Now , or if you don't see the tag and search invitation screen when you open the Verizon Cloud app, you can always turn it on at a later time using the following steps:.
With tag and search turned on, go to your photos in the Verizon Cloud app and tap the Search icon at the top of the screen.
Enter an object or thing that you'd like to search for in your photos e. You'll see all the photos that we've recognized as containing that object or thing. Yes, tag and search applies face recognition technology to your photos to detect faces and look for recognizable patterns to identify people. Then it can group photos of the same person together in your People album. You can also add names to each person in your People album. These names are private to your account, even if you share your photos with others.
Your People album lists the grouping of people in your photos. Note: When tag and search is turned on, you're allowing us to utilize face recognition technology to create face models of yourself and persons in your photos, and you're letting us know that you have the permission of others in your photos.
Verizon Cloud will now group all of those pictures together as a single person. Note: This action can't be reversed. Yes, but if you disable the tag and search feature, all tags and face labels including the face models associated with your photos will be deleted. If you turn tag and search back on again, you'll have to re-apply names to each person in your People album. To turn tag and search off:. The Tag and Search switch will turn gray for 24 hours, showing your tags and face labels are being deleted.
During this time, you won't be able to turn tag and search back on again. After 24 hours, the switch will turn white, and you'll be able to turn tag and search back on by following the same steps above. The Verizon Cloud app has a storage meter that shows the amount of cloud storage used, along with the amount of online storage in your subscription. You'll receive notifications as you approach your storage limit, letting you know that it's time to upgrade and how much storage you have left.
If your new plan doesn't include Verizon Cloud storage, the most similar Verizon Cloud storage plan will automatically be added to your line to avoid having your content archived.
You can cancel the new plan at any time. For example, if GB of Verizon Cloud storage was included in your plan, the GB Verizon Cloud storage plan will automatically be added to your account. And your account will be charged the monthly fee for that Verizon Cloud storage.
Note: If you're migrated to the GB storage plan, you may be eligible to get the first 30 days free, and you can cancel before the end of the free period to avoid charges.
The user s will be immediately locked out. They must sign up for their own Verizon Cloud storage account within 30 days, or their content will be permanently deleted. Note: If they have a Verizon wireless account, their contacts will remain backed up at no charge. You can cancel your Verizon Cloud subscription any time through the Verizon Cloud app. Once your cancellation request has been processed, you'll no longer have access to the Verizon Cloud service, including the content and files you had stored.
If you decide to cancel your subscription to Verizon Cloud, you should first download all your files to your computer or a portable storage device. Yes, if the file format is supported by Verizon Cloud, you should be able to play or view the file. If the file format isn't supported, you can still download the file to your mobile device but you won't be able to play or view it.
Yes, the Verizon Cloud app on your computer supports automatic backups to your online storage. For step-by-step instructions, go to the View and change your backup settings section of our How to use Verizon Cloud page. Yes, if you already have a Verizon Cloud account, you can bring it with you when you sign up for wireless service with Verizon. Follow the instructions for how to access a different Verizon Cloud account. You'll be able to access all your Verizon Cloud content on your new Verizon device, just like you did before you switched to Verizon.
We'll also move your Verizon Cloud bill onto your new Verizon wireless bill. So you'll see your Verizon Cloud charges if any on your Verizon wireless bill. If you brought an existing Verizon Cloud account with you when you switched to Verizon from another carrier, you can still access your Verizon Cloud account through the Verizon Cloud app. You can also merge your Verizon Cloud accounts , the existing one you brought with you and the new one you got when you signed up for a Verizon wireless account.
This way, you'll be able to access all your Verizon Cloud content in one place. If you still have issues, please email Verizon Cloud Customer Service at verizoncloud verizon. If you already have a Verizon Cloud account when you switch to Verizon, your credit card billing will be canceled. Your Verizon Cloud charges if any will be found on your new Verizon wireless bill. Yes, you can.
Prior to disconnecting your Verizon service or porting out your phone number from Verizon, you'll need to complete your profile within the Verizon Cloud app with a valid email address and password, so that we can send you instructions to reactivate your Cloud account after you've left Verizon.
You'll also need to set up payment information on the Verizon Cloud website to continue using your Verizon Cloud account on a different carrier. This step must be completed within 30 days of your disconnect from Verizon service. After 30 days, your Verizon Cloud content will no longer be available to restore. Note: Each member on your Verizon account that has Verizon Cloud must follow these same steps in order to continue to access their content. Yes, you can sign up through the Verizon Cloud website.
You can manage your payment information online at the Verizon Cloud website. The ProjFS needs to be on for you to see what's in your Cloud. It doesn't move or back up your files, it just shows you a view.
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